How can we help you?
Help with your account and using Cryptax.
Frequently asked questions
To edit your profile, navigate to your member profile page by clicking your avatar in the navigation bar. Click the 'Edit Profile' button to update your display name, username handle, bio, and avatar. You can also update your professional designation directly from your role badge.
Locate the post you published on the community feed or your profile. Click the three dots (•••) action menu in the top-right corner of the post card and select 'Edit Post'. You can update the text, topics, or media attachments, then save your changes.
If you encounter spam, abusive comments, harassment, or misleading tax advice, click the three-dot menu (•••) on that specific post or comment and choose 'Report'. Select the violation reason and our moderation team will review it promptly.
To permanently delete your account, navigate to Profile > Settings. Scroll down to the bottom of the page and select 'Delete Account'. Confirm your decision when prompted. Note that deleting your account permanently removes your posts, replies, and saved bookmarks.
Still need help?
Can't find what you're looking for? Reach out directly to our team and we'll be happy to assist you.
Average response
Within 24 hours (Mon – Fri)
Direct support email
support@cryptax.nl
